FREQUENTLY ASKED QUESTIONS
After making a purchase, you will be redirected to the download page of your purchased product. You will also receive a link to this page on the email address used for payment. The download provided can be downloaded up to 5 times before expiring.
If you are having problems getting our plugins to show up in your DAW, please try to restart your computer and then do a rescan for plugins in the DAW.
For problems related to Audio Units in Logic Pro, you might find some useful information here: https://support.apple.com/en-us/HT201199
If this does not fix the issue, please email us at contact@flowsonics.net.
Windows:
In the installer, you can choose where to store the plugins. The standard locations are:
C:\Program Files\Common Files\VST2
C:\Program Files\Common Files\VST3
The preset files are stored in this folder:
C:\Users\Public\Documents\Flowsonics
Mac:
After running the installer, the plugin location on Mac will be here:
/Library/Audio/Plug-Ins/
The preset files are stored in:
/Users/Shared/Flowsonics
There are no copy protections in our plugins, and you are free to install them on any computer that you own.
The license is for a single user, and is effective for the lifetime of the purchaser worldwide.
Flowsonics plugins can not be shared with other users on torrent and cloud services.
Transferring, reselling or redistributing licenses is only permitted after getting written authorization from Flowsonics. For license transfers, please email us at contact@flowsonics.net
In order to prevent piracy we have decided to not offer any refunds for any of our products. We encourage you to test out our demos before making a purchase.
Of course! Email us at contact@flowsonics.net and we will gladly help you.
If you find a bug, please send us a mail at contact@flowsonics.net as soon as possible. Please include a description of the bug, and what you think might have triggered it. It would also be helpful if you include information about what host (DAW) and OS (Windows or Mac) you are using.
If your issue isn't mentioned here, don't hesitate to email us at contact@flowsonics.net. We will help you as soon as possible.